Fintech Product Leader

I’m a Director of Product specialising in cross-border payments, cards, and SME financial products across APAC, with 11+ years building B2C and B2B (SaaS) products.

At Nium, I lead product for SME and large enterprise solutions managing a team of PMs and designers across markets in South East Asia. My teams have driven double digit %age increase in SME TPV and meaningful reductions in support contact rate through product and UX improvements.

Previously at Zendesk and Grab, I shipped messaging, translation, and marketplace monetisation features that scaled to millions of users and materially improved revenue and profitability.

I also teach Product Management at MAGES Institute, where I help early and mid-career professionals transition into product roles.